Shipping policy

Shipping Policy

Thank you for shopping with Buy Protein Online. We are committed to getting your supplements delivered to you quickly and safely.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays).
You will receive an email confirmation with tracking details once your order has shipped.

Shipping Rates

Free shipping is available on all orders over $99 AUD.
For orders under $99, a flat shipping fee will be calculated at checkout.

Delivery Times

We ship Australia-wide using trusted carriers (Australia Post, Couriers Please, Aramex, etc.). Estimated delivery times:

Metro areas: 2–5 business days
Regional areas: 5–8 business days
Remote areas: May take longer

Please note: Delivery times are estimates and may vary due to factors outside our control.

Order Tracking

Once shipped, you will receive a tracking number via email. You can use this number to track your package online.

Shipping Issues

If your order is delayed, damaged, or missing, please contact us at buyproteinonline18@gmailcom within 7 days of the expected delivery date so we can assist you.