Refund policy

Return & Refund Policy


Thank you for shopping with Buy Protein Online. We want you to be completely satisfied with your purchase.


 

Returns

 

 

  • We accept returns within 30 days of purchase.

  • Items must be unopened, unused, and in their original packaging.

  • For health and safety reasons, we cannot accept returns on opened supplements, powders, or consumables.

 


 

How to Request a Return

 

 

  1. Email us at buyproteinonline18@gmail.com with your order number and reason for return.

  2. Our team will provide you with return instructions and a return address.

  3. Once we receive and inspect your return, we will notify you about your refund status.

 


 

Refunds

 

 

  • Approved refunds will be processed to your original payment method within 5–7 business days.

  • Shipping fees are non-refundable unless the return is due to our error (e.g., incorrect or damaged item).

 


 

Exchanges

 

 

  • If you received a defective or incorrect item, we will replace it free of charge.

 


 

Questions

 


If you have any questions about returns or refunds, please contact us at

buyproteinonline18@gmail.com